Welcome to Dropcode Studio. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
All services offered by Dropcode Studio are subject to a mutually agreed-upon written contract or digital agreement. This ensures both parties are aligned on expectations, scope, and outcomes. Prior to project initiation, the scope of work, timelines, deliverables, and any specific client requests will be clearly outlined. We do not begin any work without confirmation of agreement from the client, either via signed document or confirmed email response.
All fixed-price services such as Quick Capture Pages or Landing Page Microsites must be paid in full before project work begins. For custom or complex builds such as sales funnels, a deposit may be required upfront, with the remaining balance due upon delivery. Payment terms are included in your quote or invoice. All quotes are valid for 15 calendar days from the date issued and are subject to change after that period. Payment confirms reservation of studio time and priority in our project queue.
Each project includes up to two (2) rounds of revisions, which may be used to fine-tune design, layout, or written content. These revisions must fall within the original agreed-upon scope. Any additional changes or scope modifications outside of the initial agreement may be subject to additional charges. Revision requests must be submitted in writing within five (5) business days of receiving a deliverable to qualify as part of the revision window.
Due to the custom and digital nature of our services, we do not offer refunds once work has commenced or assets have been delivered. However, client satisfaction is a core value of Dropcode Studio. If you are unhappy with your deliverables, we encourage you to communicate your concerns immediately so we can work together toward a solution or revision within the defined revision scope. All payments are final and non-refundable unless explicitly stated otherwise in a written agreement.
Upon receipt of final payment, full rights to the final project deliverables will be transferred to the client. This includes ownership of the completed landing page files, copy, and graphics (excluding any licensed assets or third-party tools which remain the property of their respective owners). Dropcode Studio retains the right to showcase non-confidential work in our portfolio, marketing materials, and case studies unless the client requests a non-disclosure agreement in advance.
For any questions about these terms or to address concerns regarding your project, you can reach out to us at support@dropcodestudio.com. We aim to respond within one (1) business day. Support is available Monday through Friday from 9 AM to 5 PM EST, excluding major U.S. holidays.